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Communication Mastery

By High Performance Nursing

Communications Training Platform to Improve Retention and Decrease Turnover Cost

Learn More

Communication Mastery

By High Performance Nursing

Communications Training Platform to Improve Retention and Decrease Turnover Cost

Learn More

Nurse Quits Never Come at a Good Time

While you’re focused on high-level problem solving for the business, your nurse leaders and staff are facing a wholly different world.

You feel like you’re keeping tabs on their needs through regular conversations and meetings, but then it happens. Your top performer quits. Even worse, in their exit interview they blame you for their frustrations. You are completely blindsided.

It can hurt, and that’s normal. But how should you react? The very best leaders rebound by asking, “what should we be doing differently?”

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Don’t Be So Hard on Yourself - The Odds are Stacked Against You

The shift in employee expectations, caused by pandemic realizations and the demands of a new generation of nurses, happened in a blink of an eye.

You are eager to nurture nurse leaders, but you're also focused on business performance and innovation. How can you do it all?

Breathe. It’s okay to give yourself a break. It’s okay to give them a break, too.

I’m here to help you lean into the new expectations of nurse leaders. After all, you are a top leader and you have always thought differently to solve your business challenges. For this challenge you must do the same.

Continue Reading

Don’t Be So Hard on Yourself - The Odds are Stacked Against You

The shift in employee expectations, caused by pandemic realizations and the demands of a new generation of nurses, happened in a blink of an eye.

You are eager to nurture nurse leaders, but you're also focused on business performance and innovation. How can you do it all?

Breathe. It’s okay to give yourself a break. It’s okay to give them a break, too.

I’m here to help you lean into the new expectations of nurse leaders. After all, you are a top leader and you have always thought differently to solve your business challenges. For this challenge you must do the same.

Continue Reading

The Truth Remains - To Remain Competitive, Healthcare Organizations Must Build a Culture of Trust

Highly engaged nurses - ones that feel trust in their organization- deliver a level of patient care and customer service that is unparalleled. To remain competitive in today’s healthcare marketplace, patients and customers must have better experiences with enthusiastic, loyal employees. Your organization invests greatly in marketing and programming to differentiate the business, but your greatest endorsement comes from meaningful experiences with nursing staff.

It’s Okay to Ask for Help. That’s Why I’m Here

I’m Angie Gray, wellness coach, corporate trainer, nurse mentor, and former nurse. I teach Communication Mastery, a course that prioritizes communication awareness for the purpose of building trusting relationships at work. As a former nurse, nurse daughter, nurse mother, and nurse mentor, I have an intimate, front row seat to the secret lives of our nurse leaders. And this is what I know.

  •  Nurse leaders are experiencing significant burnout and decreasing mental health
  •  They are pulled in many directions, having to choose between practicing their expertise and nurturing their team
  •  Trends show nurses do not trust organizations for lack of transparency and belonging.
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During My Online, Subscription-based, Communication Mastery Course, We Get Real

As a 25-year health educator with experience on national stages, your existing and aspiring leaders receive a level of presentation that is entertaining, inspiring, and meaningful to their personal growth. The 12-month course is broken into three learning blocks in which we discuss the pressing issues that impact organizational culture, patient care, and customer service.

  •  Communication - We build awareness of communication styles, including self awareness of our own style, and how we misunderstand communication differences as being bad behavior.
  •  Trusting Relationships - We analyze the tenants of trust and discuss the role of nurse and administrative leaders to radically uphold those tenants even during the most stressful moments.
  •  Boundaries - We empower nurse leaders to understand their personal boundaries and to openly communicate them regularly, for idea sharing and mutual understanding.

These golden lessons are intentionally built to fortify organizational culture - one of communication, trust, and meaningful colleague and customer relationships.

Continue Reading

During My Online, Subscription-based, Communication Mastery Course, We Get Real

As a 25-year health educator with experience on national stages, your existing and aspiring leaders receive a level of presentation that is entertaining, inspiring, and meaningful to their personal growth. The 12-month course is broken into three learning blocks in which we discuss the pressing issues that impact organizational culture, patient care, and customer service.

  •  Communication - We build awareness of communication styles, including self awareness of our own style, and how we misunderstand communication differences as being bad behavior.
  •  Trusting Relationships - We analyze the tenants of trust and discuss the role of nurse and administrative leaders to radically uphold those tenants even during the most stressful moments.
  •  Boundaries - We empower nurse leaders to understand their personal boundaries and to openly communicate them regularly, for idea sharing and mutual understanding.

These golden lessons are intentionally built to fortify organizational culture - one of communication, trust, and meaningful colleague and customer relationships.

Continue Reading

Save Thousands in Turnover Costs and Strengthen Organizational Culture

My 12-month course is available to organizations by subscription. For each subscription there is space for as many as 100 leaders. Here is what your organization will get:

Weekly Online Lessons - Each month nurse leaders receive a series of weekly online lessons delivered directly to their email inbox. In addition to their lessons, I will deliver a short video to help call attention to their most pressing needs.

Monthly Live Coaching Call - Each month nurse leaders will be invited to join a live, one-hour coaching call via Zoom or your organization’s communication platform of choice. We discuss the course content, answer questions, and coach using storytelling, to help leaders know they are not alone in their struggles.

Participation Data - Each month I provide your organization with nurse leader participation statistics, so you know your team members are actively engaged.

Organization Feedback - Finally, each month you will receive nurse leader feedback based on monthly surveys, so you can further understand their growth and your return on investment.

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You Can Increase Salaries Indefinitely, But the Best Leaders Won’t Stay Until the Culture is Great

My program is a cost-effective way to offer meaningful coaching to your existing and aspiring nurse leaders, managers, and administrative leaders. You don’t have to solve all of the problems.

Let’s do this together.

Angie Gray

Fill Out the Form for a Free Consultation with Angie

Fill Out the Form for a Free Consultation with Angie

You Can Increase Salaries Indefinitely, But the Best Leaders Won’t Stay Until the Culture is Great

My program is a cost-effective way to offer meaningful coaching to your existing and aspiring nurse leaders, managers, and administrative leaders. You don’t have to solve all of the problems.

Let’s do this together.

Angie Gray